Return Policy

To be eligible for a return or exchange:

• Your item must be in new and unused condition.
  
• It must be returned within 14 days of the purchase date.
• The item must be accompanied by the receipt and original tags attached.

Non-Returnable Items include:

• Batteries can not be returned or exchanged.
• Dime Industry Batteries are backed with a lifetime warranty, contact support for any concerns.
• Items that are damaged or missing parts not due to our error.
• Any item that is returned more than 14 days after delivery.

• Contact Us: To initiate a return or exchange, please contact our customer support team at support@dime.industries within the specified time frame.
• Provide Information: Please provide the following information:
• Order number
• Reason for return or exchange
• Photo evidence of any defects or damage
• Return Shipping: If your return is approved, you will be responsible for shipping the item back to us. The cost of return shipping will not be covered by www.DimeMerch.com.
• Inspection: Once we receive your return, we will inspect the item. If it meets our eligibility criteria, we will process your return or exchange.

If you are approved for a refund or exchange, the following will apply:

• Return item(s) in original packaging.
• The purchase price (excluding shipping costs) will be refunded to your original method of payment.
• Refunds may take 7-14 business days to appear in your account, depending on your payment provider.
• If you are approved for an exchange, we will ship the replacement item to you as soon as possible, based on product availability.

• Contact us at Support@dime.industries with any questions about an order